Job Description
We are seeking a skilled and motivated individual to join our team as a Membership Growth Specialist. In this role, you will play a key part in driving membership growth and retention across our health clubs.
About the Role:
* Proactively contribute to club sales budget by utilising sales promotions and referrals campaigns.
* Generate and convert high-quality sales leads through community outreach, seeking referrals, and identifying new business opportunities.
* Achieve the required number of lead contacts via telephone to maximise sales opportunities.
* Provide sales presentations and tours to prospective members.
* Create great member journeys via positive and personalised interactions.
* Achieve successful outcomes to enquiries.
* Open and close the club as per the club roster.
* Active involvement in member retention programs, inspiring members to continue their fitness journey.
* Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience.
About You:
* Current First Aid & CPR certificates.
* A current valid Working with Children Check.
* Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals.
* The ability to solve problems and overcome obstacles.
* Outstanding communication abilities - able to listen, understand, empathise and influence others.
* Tenacity with a natural drive to achieve individual targets and team goals.
* Customer-focused with a desire to achieve exceptional customer outcomes.
Benefits:
* A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super.
* A complimentary all-access Goodlife membership.
* Anniversary leave days and an additional free gym membership for friends and family as part of our 'recognition for service awards'.
* Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines.
Elevate your professional and personal growth with access to our industry-leading learning and development content. Our FLG Learning Hub offers 90,000+ online courses, from mastering languages to becoming a presentation pro.
About Fitness and Lifestyle Group:
Fitness and Lifestyle Group is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.
Our portfolio includes globally recognised brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives.
We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.