Overview
Oaks Brisbane Mews Suites is expanding our housekeeping department with a casual, dual role combining Guest Room Cleaning and Common Area Cleaning & Guest Support responsibilities. We're looking for energetic individuals with a keen eye for detail who thrive in a team-oriented environment and are committed to delivering an exceptional guest experience.
Responsibilities
Guest Room Cleaning
* Thoroughly clean guest rooms, including making beds, vacuuming, and cleaning bathrooms to ensure a pristine environment.
* Complete daily cleaning tasks efficiently within the allocated hours.
* Collaborate with team members to meet cleaning targets and operational goals.
Common Area Cleaning & Guest Support
* Clean and maintain all shared guest areas to the highest standards, ensuring spaces remain hygienic and visually appealing.
* Assist with after-hours guest enquiries, addressing issues promptly.
* Operate specialised cleaning equipment and products safely and effectively (training provided).
* Build positive, professional relationships with guests, colleagues, and contractors.
Hourly Rates (excluding superannuation)
* Monday - Friday: $32.31 per hour
* Saturday: $38.78 per hour
* Sunday: $45.24 per hour
Qualifications
Successful candidates will have:
* Prior experience in housekeeping or cleaning roles is highly regarded.
* Good physical fitness and stamina, with the ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.
* Strong attention to detail and a commitment to maintaining high cleanliness standards.
* Basic understanding of safe handling and usage of cleaning chemicals and equipment (training provided).
* Professional and clear communication skills to interact with guests, team members, and contractors.
* Strong time management skills and the ability to prioritise tasks efficiently.
* A positive and proactive attitude with a strong work ethic.
* Availability to work flexible hours, including weekends and public holidays.
Additional Information
* Career Growth: Learning and development programs to boost your career.
* Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
* Global Perks: International accommodation discounts across our hotel brands.
* Retail Rewards: Cashback and discounts at 400+ top retailers in AU / NZ.
* Experiences: Discounted entertainment and activities.
* Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
* Generous Leave: Parental and birthday leave.
* Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business. We are a dynamic organisation dedicated to delivering exceptional guest experiences, investing in skills, and fostering a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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