* Open and Close clinic as per set procedure.
* To greet patients and other callers at the Practice in a courteous and efficient manner.
* To answer the telephone promptly and courteously.
* To make appointments for patients following set procedures.
* To make specialist appointments and radiology appointments when required
* To issue patients invoices/receipts and bulk bill as required.
* To enter and update patient registrations and patient notes in computer.
* To deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully.
* To deal with emergencies when necessary, following set procedures.
* Transfer test result calls to nurse or take message.
* Take prescription requests.
* Attend to account queries if possible or refer problem to Practice Manager.
* To exercise confidentiality in regard to patient care and all aspects of the practice.
* Ensure abnormal result policy is adhered to.
* Maintain reception area in a tidy and welcoming manner.
* Ensure Registration, Health Summaries, Patient Information sheets, New Patient Packs and information displays are correct and current and enough in supply.
* Ensure patients are not required to wait excessive periods of time for an appointment, and that patients are informed of possible delays.
* Assist doctors and nurses by making phone calls, photocopying etc.
* Check and handle internal emails.
* Advise other staff members of any communication required to
Fill in for staff whilst they are away on holidays and sick leave.
Job Type: Casual
Pay: $25.00 – $30.00 per hour
Work Location: In person