A Dedicated 4-Week Training Programme Is Provided
- Join A Leading International Organisation, Grow Your Career
- Excellent Benefits, Plus Up To 3 Days/Week WFH Following Training
**What's on offer for you**:
- These roles offer the opportunity to move from a high-volume customer service role into a (trainee) workers compensation Case Manager
- A full 4-week training programme
- Ongoing buddying and mentoring to develop your case management knowledge and skills
- Being part of a global organisation, offering great career opportunities
- Joining a growing, highly successful organisation that truly values their employees
**About the role**:
- Initially taking calls from injured workers, and initiating the claim on the system
- Dealing with enquiries from clients and providing the highest level of service, demonstrating empathy
- Working in a dynamic environment, where priorities change
- Managing a wide range of calls and dealing with disputes/distressed clients
- This is a fast-paced role where your communication and administration/computer skills will be put to full use
**What you will bring**:
- Experience in a high-volume customer service role, within a business environment
- Outstanding query resolution skills
- Your ability to work in an environment with competing priorities
- A calm, professional, approach
- Passionate about being part of a cohesive team environment and desire to take accountability for your work
**In Return**:
- You will be paid a highly competitive start salary
- Benefit from discounts, lifestyle and wellbeing initiatives, team building activities, reward and recognition programmes - plus much more
- After the 4 weeks' training, WFH up to 3 days a week
0450 630 009