Company DescriptionThe Tasman, a Luxury Collection Hotel, Hobart is an architecturally stunning and historically rich hotel that celebrates the deep stories and diverse culture of Tasmania's capital. The hotel features 152 luxuriously appointed guest rooms and suites across three distinct eras of design, including the 1840s heritage building, the 1940s Art Deco building, and the modern Pavilion building with impressive views of the Hobart waterfront. Integrating seamlessly with Hobart's breathtaking scenery and culture, The Tasman is part of Marriott Bonvoy’s Luxury Collection and offers an Italian-inspired restaurant, intimate bar, all-day dining space, private meeting and event spaces, and a guest fitness center.Role DescriptionThis is a full-time on-site role for a Chief Concierge located in Hobart, TAS. The Chief Concierge will be responsible for overseeing concierge services, managing reservations, handling receptionist duties, and providing exceptional customer service. Daily tasks include assisting guests with their needs, coordinating with other hotel departments, and ensuring a memorable experience for all guests.QualificationsExperience in Concierge Services and managing ReservationsStrong Communication and Customer Service skillsProficiency in handling Receptionist DutiesExcellent problem-solving abilities and attention to detailAbility to work independently and as part of a teamPrevious experience in the hospitality industry is a plusBachelor's degree in Hospitality, Tourism, or related field is advantageous
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