Overview
Abby Health is Australia's busiest online clinic, built for the future of primary care. Founded in 2023, Abby was established to address access to healthcare, with one in three Australians without a regular GP. We connect patients to licensed GPs and nurse practitioners through same-day, online first care, delivering high-quality treatment for everyday issues. Our approach uses structured patient histories, smart intake tools, and streamlined workflows to make every consult feel more like self-care.
Our values are Smart, Beautiful, and Caring. We believe the future of primary care is affordable, same-day, online first, with most care delivered remotely and in-person visits becoming the exception.
Since launching, Abby Health has become a trusted name in digital healthcare in Australia, used by hundreds of thousands of Australians with a high satisfaction rating. We are a quality-first, purpose-driven organisation focused on better care for patients and clinicians alike.
Smart. Beautiful. Caring. That's the future we're building for Australian primary care and the people who rely on it.
About The Role
We offer fully remote / flexible / full-time / part-time / casual opportunities across Australia 7 days a week from 5.30am to 11.30pm. We provide a transparent and competitive remuneration model.
* $150+ per hour, No lock-in contracts—work on your own terms and choose your hours
* Full autonomy over your schedule
* Medicare rebates only, ensuring a high volume of patients without financial barriers
* Minimal post-consultation admin—our support team handles patient follow-ups and documentation
What You'll Do
As a Telehealth Nurse Practitioner at Abby Health, you will provide virtual consultations and patient assessments, helping individuals across Australia access quality care from the comfort of their homes.
Your Role Will Involve
* Conducting virtual consultations via phone and video for general health concerns, chronic conditions, and acute presentations
* Providing prescriptions, referrals, pathology requests, and ongoing treatment plans
* Reviewing structured patient histories before consultations to improve clinical efficiency
* Carrying out follow-ups and long-term care management, ensuring continuity of care
* Supporting a diverse patient base, including individuals in regional and remote areas who may have limited access to in-person care
* Setting your own schedule, with a minimum commitment of 6 hours per week (up to full-time availability)
* Using our cloud-based practice management system, with real-time support from our medical team
What We Offer
Flexible, Remote work : Work from anywhere, anytime. Set your own hours or balance work with life, with flexibility to create your schedule.
Competitive Salary : Industry-leading rates and bulk-billing options to support great care and fair compensation.
Dedicated Support Team : Our team responds to clinician requests in under 9 minutes, with administrative support for patient bookings, referrals, and documentation.
An intelligent Telehealth platform : A platform designed to enhance clinical decision-making, streamline patient care, and provide structured patient histories before consultations through intelligent intake forms.
A supportive and inclusive culture : An environment where clinicians are respected, valued, and empowered to contribute. Access clinical guidance as needed with our leadership team and a network of practitioners.
A professional and ethical approach to patient care : Guided by national standards and regulatory bodies to ensure safe, respectful, and culturally competent care.
A commitment to quality : Our commitment is reflected in our Net Promoter Score (NPS) for clinicians and patients; details are provided in our materials.
What is required to join Abby Health
Digital Fluency : Comfortable using Telehealth platforms, digital records, and online communication tools. Basic understanding of practice management software is required.
Work from home set-up : A quiet, private workspace with high-speed internet, a webcam, and a microphone to ensure clear communication.
Qualifications
* Current AHPRA registration as a Nurse Practitioner
* Medicare Provider Number eligibility to claim, refer, and request services
* Proficiency with digital patient management software (telehealth experience preferred)
* Strong interpersonal and communication skills, with a patient-centered approach
* Ability to work independently in a remote environment, managing time effectively
How To Apply And What To Expect Next
Our streamlined application process ensures you can start seeing patients quickly—apply online in minutes, meet with our leadership team, and complete our quality-focused training.
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