Post-Construction Cleanup Specialist
We are seeking a detail-oriented specialist to manage the post-construction cleanup process for our clients.
Key Responsibilities:
1. Scheduling & Confirmation: Manage client bookings via ServiceM8, tag admin responsible, send confirmation emails, coordinate job schedule ensuring timely bookings and adjustments as required.
2. Job Completion Process: Monitor job status, ensure site team marks jobs as complete on ServiceM8, review and verify before and after photos from job sites for accuracy and completeness, send job completion photos to clients.
3. Invoicing & Purchase Orders: Create and send invoices using ServiceM8 and Xero, reconcile Xero, request and follow up on purchase orders once jobs are completed, track process in ServiceM8, manage automated follow-ups to ensure payments are received promptly.
4. Hourly Time Records: Sent through by workers, enter onto spreadsheet and hours sent weekly to accountant for preparation of wages and pay processed, maintain organised queue for follow-ups in ServiceM8, monitor emails and follow up, reissue invoices, send relevant documents requested to ensure up-to-date and compliant with HR requirements.
Required Skills & Qualifications:
* Relevant Degree or equivalent in related skills.
* Proven experience in administration roles, preferably in a construction or service industry.
* Familiarity with ServiceM8 (experience with the latest version preferred).
* Proficiency in Xero for invoicing and reconciliation.
* Exceptional attention to detail and organisational skills.
* Ability to work independently and follow established procedures.
* Strong English written and communication skills.
Benefits:
* No phone reception work required; all communication is done via email and system follow-ups.
* You will work closely with supervisors to ensure smooth coordination of jobs and processes.
* The role involves minimal direct communication with clients; your primary focus will be on the administrative backend.