Company Description Ibis Budget Melbourne Airport offers 73 rooms and is situated just 400m from Melbourne Airport. With its convenient location, this affordable Melbourne Airport hotel is the ideal choice for visitors flying into Melbourne late at night, or flying out early in the morning. Job Description We are seeking a highly motivated and experienced Hotel Manager to lead a small but passionate team at ibis Budget Melbourne Airport.You will play a critical role in the strategic development and implementation of the people and business plan, supporting the business in achieving strategic goals. Your focus will be on maximising revenue potential, maintaining strict control procedures, and improving performance.Reporting to the Portfolio General Manager, your key responsibilities include:Oversee hotel operations with a key focus on customer service, customer relations, sales, correct room allocation, Front Office reports, innovative packages, yield management, ledger administration, staff costs, reporting, reservation systems.Ensure Housekeeping maintains high cleanliness standards, cost control, and linen management.Assist the Engineering team to address maintenance requests promptly, prioritising guest needs, ensuring legal compliance, and adhering to the Preventative Maintenance Program.Become the Guest Experience champion for the property in communicating and updating TrustYou and Social Media reputation and guest feedback scores.Ensure that all Guest Relation queries are actioned and responded to within the allocated time frames.Establish in conjunction with the General Manager financial performance targets for revenue, expenditure and market share and ensure departments achieve these targets.Develop working plans to meet targets; compare actual achievements against targets periodically; take necessary corrective action if not on target.Ensure all billing is accurate and correct monies are collected and assist the Finance Department, as required, in collection of monies owing from customers.Establish the Annual Business Plan and Financial Budget in conjunction with the General Manager and Financial Controller.Ensure departments adhere to the departmental budget through the Purchase Order System and inventory controls.Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.Monitor and promote room rates, specials, and promotions at the residence in collaboration with Portfolio Director of Revenue. Qualifications The ideal candidate should have:Business Administration degree in Hotel and Restaurant Management, or related major.4 years' experience in the Guest Services, Front Desk, Housekeeping, Sales & Marketing, Management Operations, or related professional area.2 years' experience in a leadership role within Front Office or a similar environment.Possess a strong background in Front Office and Housekeeping procedures and Opera PMS (Cloud preferred).Experience with forecasting, budgeting and Revenue Management principles.A driven problem solver with a creative approach to delivering the ultimate guest experience.An ability to understand and navigate complex stakeholder environments.Demonstrated ability to coach, mentor, develop and inspire teams.Confident and articulate communication, negotiation, relationship and networking skills.Demonstrated business acumen with the ability to make sound decisions and understand commercial implications.Ability to think strategically and plan on a mid to long term scale.Entrepreneurial spirit with drive, ambition and high level of energy.Good interpersonal skills with ability to communicate with all levels of team members.The ability to work a flexible 7-day roster. Benefits: Be a part of a global hospitality company and explore Accor's limitless possibilitiesOn-the-job training and mentorshipAccessing pathways for career advancement and personal development within AccorEnjoy exclusive Accor discounts and global benefits