At Krispy Kreme, everything we do is about connecting people to moments of shared joy. From our stores to our manufacturing and supply network, our teams work together to deliver exceptional products, unforgettable customer experiences, and the magic that makes Krispy Kreme an iconic global brand. We are now seeking a Chief Operating Officer to join our Executive Leadership Team and lead operational performance across Australia and New Zealand. Reporting to the CEO, the COO is responsible for the end-to-end operational network across Retail Operations, Manufacturing, Supply Chain, Engineering, Quality and Operational Excellence. This role plays a critical part in ensuring the business operates with discipline, consistency and excellence across a large, multi-site footprint. This is a leadership role for someone who thrives in complex operational environments and enjoys being close to the action, building strong teams, strengthening capability and maintaining a visible presence across stores and operations to ensure the entire network delivers consistently outstanding results. Key responsibilities Lead and execute operational strategy across retail, manufacturing and supply chain Ensure the operational network delivers strong financial, customer and quality outcomes Drive operational discipline through clear performance frameworks, reporting and accountability Drive clear operational decision-making and accountability across the network Partner with retail leadership to support exceptional customer experience and operational execution Oversee manufacturing performance, capacity planning and product quality Ensure supply chain, engineering and asset strategies support a reliable and scalable network Champion safety, quality and compliance across all operational functions Build and develop high-performing leaders and teams across the network About you You are a proven senior operations leader with experience leading large, complex multi-site environments. You combine strong commercial acumen with the ability to build engaged teams and maintain visibility across the frontline of the business. You will likely bring experience from QSR, food retail, or FMCG environments, with a strong understanding of operational networks where retail, production and supply chain intersect. You are comfortable operating at an enterprise level as part of an executive leadership team, while also maintaining a strong connection with the people and operations that drive performance every day. Why Krispy Kreme Krispy Kreme is a globally recognised brand with a unique culture and a passionate team of “Krispy Kremers”. Our people are proud of what they do, and the COO plays a key role in protecting and amplifying that culture while ensuring our operations deliver joy at scale. This role offers the opportunity to shape the operational future of a beloved brand across Australia and New Zealand. An attractive executive remuneration package including STI and LTI will be offered to the successful candidate. Applications and enquiries should be directed to: Eric Wale Clear Search eric@clearsearch.com.au