About the Role
We are seeking skilled professionals to join our team in delivering exceptional reef experiences from Port Douglas.
This position plays a vital role in ensuring seamless customer service, efficient food and beverage operations, and maintaining vessel cleanliness and presentation.
* Deliver high-quality customer experience to all guests on board
* Assist with food and beverage setup and pack-down
* Support deck and housekeeping duties to maintain vessel standards
* Provide essential safety information and ensure guest well-being throughout the day
* Collaborate effectively with other departments including dive, snorkel, and marine crew
Key Responsibilities:
Customer Service: Craft exceptional experiences for every guest, providing attentive and courteous service throughout their stay.
Food and Beverage Operations: Work closely with our culinary team to deliver impeccable service, including buffet setup and pack-down.
Vessel Maintenance: Maintain the highest standards of cleanliness and presentation, working collaboratively with deck and housekeeping teams.
Safety and Guest Well-being: Ensure all guests receive accurate safety information and feel secure and comfortable throughout their journey.
Teamwork: Build strong relationships with colleagues across different departments, fostering a cohesive and supportive team environment.