Overview
If you're looking for the next stamp in your career passport, we're looking for Sales Travel Consultants across Mackay & Mt Pleasant who are keen to dazzle, discover, and delight our customers. Are you ready to turn your love of travel into a career that takes you further than you ever imagined, both personally and professionally? Your Flight Centre journey is uniquely yours, and we're here to champion it, celebrate it, and help it take flight. As a Flightie you're not just building a career – you're shaping a life filled with purpose, connection, and discovery. Navigate your career. Explore the world.
What you'll be doing – where your passion will meet purpose
* Work full-time, on-site in one of our retail stores on a rotating roster across a seven-day trade
* Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers
* Work towards individual KPIs and sales targets where you'll sell the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more
* Build a customer base of new and returning customers from regular domestic bookings to international holidays and everything in between
* Be the expert and assist customers with travel-related questions including visas, best time of year to travel, what to pack, where to eat, what to avoid
* Enjoy a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale
What we're looking for
* Great organisational skills – you're the type to take notes, manage your calendar well and respond quickly to customer calls and emails
* A genuine passion for travel and a desire to help open up the world to our customers
* Determination to meet sales targets and KPIs while balancing workload in a high-pressure environment
* Enthusiasm, passion and a warmth that makes customers want to book with you every time
* Savviness with computers, able to toggle between various complex systems when finding the right flight and package options
What you will gain from a career with Flight Centre
* Salary base with an uncapped incentive structure; earnings vary by role and experience
* Industry travel discounts and sponsored familiarisation trips
* Career opportunities within a network of brands and businesses across the globe
* Social culture with recognition events and award programs
* Free qualifications in Travel and Tourism (Certificate III & IV) through Australian Apprenticeship Training, with potential financial support
* Workplace that embraces individualism and reconciliation, including cultural leave and inclusion initiatives
Next steps
If you're keen to join our team of Flighties, apply now for your application to be read by a real human. If your application is successful, you'll be invited to a short phone interview with a recruiter. Get ready to work, travel and grow.
Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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