Job Title: Security Manager
As a key member of our security team, you will play an important role in maintaining community safety and customer experience.
Key Responsibilities:
* Reporting on all security and safety matters to the Integrated Services Manager.
* Effective management and coordination of the security team, in line with contractual service expectations and emergency management guidelines.
* Oversight of the security team roster, including managing budgets, financial performance and taking accountability for outcomes.
* Ensuring contract compliance in line with site operating instructions and client critical policies and procedures.
* Maintaining quality service standards through effective auditing, training and mentoring.
* Control of employee management and corrective action processes where required.
* The coordination and oversight of training delivery to ensure service standards remain contemporary and in keeping with our contractual obligations.
* Compiling reports for both us and our clients, in line with service specifications.
* Liaising regularly with centre management and stakeholders, for the purpose of developing strong working relationships.
* Ensuring compliance with relevant legislation, regulations, and company policies.
Requirements:
* Minimum 3 years' demonstrated experience in a supervisory, managerial or large team leadership role within the security industry.
* Excellent leadership skills, high-level interpersonal and exemplary communication skills and strategic planning abilities.
* Strategic thinker with a focus on results and a track record of achieving ambitious objectives.
* Strong problem-solving and decision-making skills, with a proactive approach to security and emergency management processes.
* Thorough understanding of security practices, procedures and current legislation.
* Hold relevant industry licences in compliance with QLD Security Licencing - specifically Crowd Control, Security Officer (Unarmed) and Monitoring components.
* Hold a valid Senior First Aid Certificate with CPR
* Unrestricted working rights in Australia
* Open Class C - Australian Drivers Licence
* Proficient in the use of security-related technology and systems