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Chief operations director - residential aged care

Benalla
beBeeOperations
Posted: 11 July
Offer description

Senior Leadership Position in Residential Aged Care

We are seeking an experienced and dynamic Senior Leader to oversee the delivery of high-quality services across all aspects of Residential Aged Care.


About the Role:

The successful candidate will be responsible for managing multiple service leaders and their teams, ensuring excellence in care, compliance, staff engagement, and operational performance.


Key Responsibilities:

* Oversee day-to-day service delivery
* Mentor and support Service Leaders to ensure consistent, high-quality support services
* Drive compliance within Residential Aged Care and internal quality standards
* Act as a senior escalation point for incident management, WHS compliance, and property matters
* Build and nurture key external relationships with referral sources and support providers
* Champion a values-based culture, aligned with participant-centred care principles


Requirements:

* Minimum 3 years' experience managing service delivery teams
* Relevant tertiary qualifications in leadership within health or related field
* Strong understanding of residential Aged Care practice standards and regulatory requirements
* Proven ability to lead high-performing teams
* Excellent stakeholder engagement, conflict resolution, and change management skills
* Strong critical thinking and decision-making skills


What's on Offer:

* A challenging opportunity to make a real impact in the aged care sector
* Diverse and engaging work supporting older adults
* A supportive executive team that values collaboration and innovation
* A competitive salary package

We are seeking applications from highly capable Health / Aged Care professionals.

If you are passionate about delivering exceptional outcomes in Residential Aged Care, we encourage you to apply.

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