Are you a people-person who loves helping others and thrives in a fast-paced environment?
SMAART is partnering with a trusted South Australian brand with nearly 120 years of history to find enthusiastic Customer Service Consultants for their Remediation team in Mile End.
Why you'll love this role: $35/hr + super, paid weekly Monday to Friday, 8:30am–4:30pm (no weekends) Start 5th January **** – initial temporary contract until May **** Work from home 2–3 days per week On-street parking and access to an onsite cafeteria Join a friendly, collaborative team where your efforts truly make a difference About the role: You'll be part of a dedicated team helping members resolve account matters and recover funds owed to them.
This involves handling both inbound and outbound calls, providing clear and empathetic communication, and ensuring members have a seamless experience throughout the process.
Your work will be pivotal in helping members feel supported and valued, while ensuring accurate records and data entry are maintained.
Key responsibilities: Contact members to assist with account reviews and repayments Resolve queries efficiently and professionally, ensuring a positive experience Accurately complete data entry and administrative tasks Work collaboratively within a supportive team while managing your own workflow Who we're looking for: Strong customer service experience, ideally in a call centre, retail, or hospitality Excellent communication skills with empathy and professionalism Attention to detail and strong administrative ability Able to work independently and as part of a team If you're ready to make an impact and be part of a team that values your contribution, apply now
For a confidential chat, call Hollie at SMAART on *********.