Job Description
As a Personal Banking Consultant, you will provide exceptional customer service and support to customers in a team environment. Your primary goal will be to identify individual needs and promote our products and services to meet those needs.
You will work closely with colleagues to achieve sales targets and participate in ongoing training opportunities to enhance your skills and knowledge. This is a full-time role based on a 38 hour work week, with the ability to work at any branch within the Townsville region as required.
Required Skills and Qualifications
* Exceptional Communication Skills: You must possess excellent communication skills to effectively interact with customers and colleagues.
* Sales Experience: Demonstrated sales experience is essential to succeed in this role.
* Cash Handling Experience: You should have experience handling cash and ensuring accuracy in transactions.
* Attention to Detail: You must be detail-oriented and accurate in your work.
* Teamwork: Ability to build rapport with people and work as a supportive team member is crucial.
* Adaptability: You should be able to adapt positively to change and new situations.
Benefits
* Work-Life Balance: We offer flexible working options to maintain a healthy work-life balance.
* Birthday Leave: You will receive paid leave on your birthday.
* Community Volunteer Leave: You can take time off to engage in community volunteer activities.
* Employee Assistance Program (EAP): We provide access to an EAP for your personal and professional well-being.
* Wellness Program: Our wellness program supports your physical and mental health.
* Discounts: You will enjoy discounts on banking and health insurance products.
* Cultural Events: We organize cultural lunches and social clubs to foster camaraderie and teamwork.
* Training Opportunities: Excellent training and development opportunities are available to enhance your skills and career progression.
About Us
Our organization is committed to providing exceptional customer service and creating a positive work environment. We strive to shape a phenomenal culture by fostering passion, camaraderie, and optimism among our employees.
How to Apply
To apply for this role, please visit our Careers Page and submit your application. Please note that you must have Australian or New Zealand citizenship or permanent residency status to be eligible to apply.