* Iconic organisation, fantastic culture
* Join a close-knit, dynamic team!
* Collaborative environment
Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.
THE OPPORTUNITY
Becoming part of our internal sales team, and located at our corporate HO in Gepps Cross, you will provide an exceptional level of customer engagement and service on both telephone and email, processing orders and collaborating with our external, supercharged sales teams! Broadly, you will also be given opportunity to undertake a raft of scope, including:
o Processing and entering orders & developing product knowledge
o Providing exceptional customer service with Trade customers
o Liaison with manufacturing and logistics teams, as well as field trade sales team members
o Undertaking administrative duties to assist internal and external sales team
o Collaborate with team members, other business areas and projects as required
o Strict adherence to our critical safety rules & contributing to a safe working environment
For this unique opportunity in our team, we're looking for a passionate internal sales and customer service professional, with the following skills and attributes:
o Strong organisational skills with the ability to multitask
o The ability to work under pressure with competing priorities and deadlines
o Passionate about creating brand loyalty and customer relationships
o An eye for detail and order entry
o A high level of professional drive and motivation
o A stable track record in phone or face to face customer service and/or sales
o A willingness to enhance the customer experience by working with enthusiasm, energy, and pace
o A fantastic team player!
o Experience gained within building products/materials will be an advantage
REWARDS & BENEFITS
Flexible Working Arrangements | Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme
OUR PHILOSOPHY
Whilst manufacturing is our foundation, our team is our future. Stratco are invested in providing fulfilling and rewarding careers, empowering our team to grow, and encouraging them to contribute and thrive. Be part of our dynamic business that is shaping outdoor living, improving the lifestyles of our customers, and making all our dreams come true. At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.
We embrace diversity and are dedicated to building a team that reflects the communities we engage. We welcome and encourage applications from individuals of all backgrounds.
To see more information about Stratco & our careers please visit – stratco.com.au/careers