We are seeking a highly skilled ICT specialist to join our team and provide technical support to Queensland Health sites. The ideal candidate will have extensive experience in configuring, installing, monitoring, and managing ICT environments with high-level technical expertise.
The successful applicant will investigate incidents thoroughly, provide remedial action, and ensure Service Levels are maintained. They will develop and maintain procedures for technical domains and work collaboratively with others to reach decisions.
Key responsibilities include applying eHealth incident management processes, supervising staff to deliver high-quality ICT support, and meeting enterprise service levels. Additionally, the candidate will be responsible for coordinating multiple tasks, developing good working relationships, and prioritizing tasks efficiently.
To be successful in this role, you will need to have demonstrated technical expertise in managing ICT environments and delivering high-quality ICT support. You will also require proven experience in identifying and resolving ICT-related problems and prioritizing tasks effectively.
About the Role
This is an exciting opportunity for someone with technical expertise, experience in delivering high-quality ICT support, and the ability to identify and resolve ICT-related problems.
What We Offer
We offer a supportive environment, competitive remuneration package, and opportunities for career growth and development. Our benefits include 12.75% superannuation and 17.5% leave loading, as well as access to employee support providers.
* Additional flexibility to support work-life balance.
* Access to training and career growth opportunities.
Our Commitment to Equity, Diversity and Inclusion
We value diversity and inclusion and strive to create a workplace that is respectful and inclusive of all employees.