Are you a customer service expert looking for a new challenge? As a Railway Sales and Information Officer, you will play a key role in delivering exceptional customer experiences.
About the Role:
You will be responsible for engaging with guests, providing information about our railway offerings, and handling cash sales for tickets, souvenirs, and refreshments. Your excellent communication skills and ability to work under pressure will make you an asset to our team.
Key Responsibilities:
* Customer Service: Engage with guests and provide information about our offerings.
* Ticket and Merchandise Sales: Handle cash sales for tickets, souvenirs, and refreshments.
* Sales Reconciliation: Assist in reconciling sales at the end of the day to ensure accuracy and accountability.
* General Administrative Support: Help with various administrative tasks to keep operations running smoothly.
* Shop Presentation: Maintain an inviting and organized shop environment to enhance the customer experience.
This is a fantastic opportunity to meet new people, gain valuable experience in customer service, and contribute to our mission.