- Provide support across the Planning & Building branch
- Permanent, full-time
- $85,415 + 12% Superannuation
About the role
We’re looking for a proactive and organised Senior Business Support Officer to help drive operational excellence across our team. In this key role, you’ll ensure the smooth running of day-to-day activities, coordinate work effectively, and provide support, coaching and feedback to officers when needed.
You’ll be the go-to person for keeping things on track, identifying opportunities to improve how we work, and helping the team deliver at its best.
If you’re passionate about making systems smarter, supporting others to succeed, and creating a positive, productive work environment—this is the role for you.
Why join Team Melbourne?
Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.
At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you’ll help deliver what’s most important to the people who live, work, study, visit and invest in our great city.
We’re proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.
This is more than just a role – it’s your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team.
About you
You’re a natural organiser with a sharp eye for detail and a passion for helping teams thrive. You know how to keep operations running smoothly, and you’re confident coordinating work, supporting others, and spotting opportunities to improve how things get done. You’re approachable, proactive, and always ready to lend a hand or offer guidance when it’s needed most.
Perks of working with us
- Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.
- Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.
- Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.
- Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.
How to apply
We'd love to hear how you can make an impact in this role! As part of your application, you will be required to:
- Attach your updated resume
- Include a cover letter (max one page) outlining your relevant experience and why you're a great fit for this role.
Submit your application no later than 11:45pm on Monday 6 October 2025
A few important things to note – don’t miss out!
- Applications must be submitted online. Unfortunately, we can’t accept applications via email, so please be sure to apply through the official job link provided.
- Apply early! This role may close sooner than the listed closing date if we find the right candidate — so don’t wait to get your application in.
- We are a child safe organisation. The City of Melbourne has a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and, for most roles, a Working with Children Check.
Need more info?
Refer to the position description below or contact Elizabeth Ritchie - Team Leader Business Support ***************@melbourne.vic.gov.au
Inclusion matters
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.
We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview.
📌 Senior Business Support Officer
🏢 City Of Melbourne
📍 Melbourne