Job Opportunity:
We are seeking a highly skilled and experienced individual to fill the role of Barista Manager.
Job Summary:
The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences. As a key member of our team, you will be responsible for ensuring the happiness and effectiveness of our staff, maintaining high quality standards across all aspects of cafe operations, and growing our recurring customer base.
Responsibilities:
* Lead by example, setting high standards for yourself and others
* Maintain a clean and organized workspace, adhering to health and safety protocols
* Foster a positive and inclusive work environment, promoting teamwork and collaboration
* Develop and implement strategies to increase sales and improve customer satisfaction
* Manage inventory, ordering supplies as needed, and maintain accurate records
Requirements:
* 2 or more years of recent experience in a leadership role within a fast-paced environment
* 4 or more years of experience as a barista with a proven track record of excellence
* Strong listening and verbal communication skills, with the ability to effectively manage conflicts and resolve issues
* A strong understanding of health and safety protocols, with a commitment to maintaining a safe working environment
Nice to Have:
* Certification in Hospitality or related industry
* Baking or food handling experience
* Marketing / photography / or writing experience
Benefits:
* Casual $33.00 to $35.00 / hr Base Rate + Super, Bonuses, and Penalty Rates
* Support from a great team of professionals, fostering a collaborative and positive work environment
* Exciting new location in Broadbeach
* Path to full time position
About You:
To be successful in this role, you must be a proactive, self-directed individual with a strong desire to learn and grow. You should possess excellent problem-solving skills, be able to multitask with ease, and have a genuine passion for delivering exceptional customer experiences.