Opportunity
FCM Future Team Leader - Canberra, ACT or North Sydney, NSW
Are you looking for a new challenge? Are you looking to take the next step in your leadership pathway?
FCM's service offering is simple; we provide our clients with the simple, cost-effective answers to business travel management through a highly personalised services tailored to meet our client's individual requirements. Our ideal candidate will have a minimum of 2 years travel consulting experience along with buckets of ambition and an insatiable appetite for making solid relationships and delivering impeccable service to successfully combine travel management and a new career step into leadership.
What you'll be doing:
1. Assisting Team Leader with motivating and maintaining the spirit of your team
2. Supporting your Team Leader with the vision and focus of your team
3. Consistent sales performance (transferring above cost of seat)
Assisting and supporting your Team Leader in all aspects of the FCM business environment; including:
4. Customer service and satisfaction
5. Implementation and adherence to the FCM daily, weekly and monthly systems
6. Achievement of financial results and KPI's
7. Facilitating ongoing training for all team members
8. Nurturing team members development
9. Caretaker role in Team Leader absence
10. Maintaining communication between team members
11. Maintaining an overall positive office environment
What you'll need:
12. Leads by example and ability to motivate others
13. Attentive to staff and client needs
14. Embrace company philosophy, values and change
15. Excellent communication skills
16. Ability to manage change and exceptional customer service
17. Ability to handle high volumes of business
18. The drive, determination and focus to co-lead a successful business
19. Minimum 2 years proven sales ability with consistent figures in a travel manager or travel consultant role
20. GDS proficiency, with Sabre highly regarded
What’s In It For You?
21. Above market earnings, $65,000pa base plus uncapped incentives plus super!
22. Tailor your ideal work-life balance with hybrid arrangements
23. Free health and wellness consultations
24. Free financial planning consultations
25. Award winning Flight Centre employee benefits:
26. Social events such as Buzz Nights, opportunity to attend Global Ball overseas (Bali 2023, Lisbon 2024) for high achievers
27. Global career advancement/travel opportunities
28. Leadership Programs & further education, training and development
29. Giving Bank & Volunteer Leave
30. Employee share scheme
31. The opportunity to play an integral role in the growth of the business
32. Travel discounts on flights, hotels and insurance for you, your family and friends
Are you ready to elevate your career in corporate travel leadership? Apply with FCM today!
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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