A leading SaaS provider is looking for a Support Agent to deliver first line technical support from their Brisbane office, with opportunities to work remotely. Responsibilities include providing high-quality customer service, resolving technical issues through various channels, and maintaining accurate records of customer interactions. Applicants should have strong customer-facing skills, with experience in a contact center being advantageous. The role offers a salary of $62,000 per annum plus benefits and encourages a vibrant, supportive culture to foster professional development.#J-18808-Ljbffr