About us
Job Description
We're shaping a world where people and communities thrive.
Our goal is to improve financial wellbeing and sustainability for millions of customers.
You'll play a key role in building strong relationships with SME customers and driving portfolio growth through customer acquisition, increasing share of wallet and referrals.
Banking is changing, and we're adapting. We give our people opportunities to try new things, learn and grow.
Your Key Responsibilities:
* Develop and maintain a detailed understanding of customer business and financial needs.
* Provide customers with suitable solutions.
* Build and maintain strong internal and external networks to support deal design and execution.
* Structuring deals with relevant product and specialist teams.
* Manage a portfolio of SME customers.
* Collaborate with Product Partners and other stakeholders to design, structure and execute deals.
* Ensure operational risks are managed effectively and proactively.
* Implement Relationship Credit Approval Discretion as appropriate.
What You'll Bring:
* Relationship Management: Building and influencing relationships to achieve mutually beneficial outcomes.
* Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services.
* Business Development: Partnering with individuals and/or organisations to pursue strategic initiatives and drive commercial value.
* Coaching: Helping people move from where they are to where they want to be.
* Portfolio Management: Selecting, prioritising and managing a portfolio of work/and or customers in line with its strategic objectives.
* Commercial acumen: Taking a big picture view of the organisation, market, external and internal pressures and trends.
* Planning and Prioritisation: Planning and prioritising what needs to be done to deliver upon customer/user needs and strategic priorities.
We offer flexible working arrangements and access to health and wellbeing services, along with discounts on selected products and services.