A leading managed ICT provider in Australia is seeking a Level 1 ICT Service Desk Officer. This role involves acting as the first point of contact for client support, troubleshooting hardware, software, and network issues, and maintaining high-quality documentation. The ideal candidate will have 2-3 years of experience in a technical support role, possess strong problem-solving skills, and have a passion for customer service. Opportunities for career growth and training are available in a collaborative work environment.
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