Yard/Warehouse/Delivery All Rounder - full-time, secure position in a great team!
We are looking for a motivated and enthusiastic self-starter who thrives in a dynamic environment and takes initiative to drive tasks forward.
As the link between warehouse operations and our customers, the Warehouse & Customer Service All Rounder plays a crucial role in ensuring the successful delivery of products. You will have a strong client relationship focus, ensuring customer expectations are met while maintaining efficiency and effectiveness of supply commitments.
Key Responsibilities
This role requires a strong understanding of customer service and warehouse/logistics management principles, including:
* Logistics / Warehouse:
o Assist with the execution of delivery and local supply plans – DIFOT and SIFOT
o Manage timelines, rates, inventory availability
o Work with internal teams (e.g. Warehousing, Sales, Transport) to ensure timely and accurate delivery
* Client relationships:
o Serve as primary point of contact during Sales Order and delivery process
o Build and maintain strong relationships
o Provide regular updates and communication regarding fulfilment, understanding expectations
o Manage client escalations and resolve issues
* Delivery Planning and Execution:
o Ensure delivery schedules align with customers and branch
o Ensure deliverables meet client requirements and quality standards
o Monitor delivery progress and performance
o Conduct post-delivery reviews and gather feedback
* Other:
o Ensure best practice, identify areas for improvement and mitigate risks
o Work as part of a team, supporting cross department collaboration
What are we looking for
* Logistics and warehousing knowledge
* Strong organisational and time management skills
* Experience in a similar role ideal
* Great communication and customer service skills
* Ability to utilise systems/databases ie MRP systems
* A bility to identify and resolve issues effectively.
* Medium Rigid Truck & Forklift licence
* Capable of handling manual labour
Why join us
* Full-time, permanent role
* Immediate start available
* Excellent working environment in a great team that looks after their people
* Local family-owned organisation - a world leader in their field
Who are we
Clipex began from a strong desire to help people and find an easier way for farmers. An idea that started in 2007 grew to become a world-leading fencing and stockyard system that is still family-owned and run today. More than just fencing, Clipex now provides a range of systems and products that help rural Australians and people around the globe every day, and it continues to grow rapidly.
#J-18808-Ljbffr