System Maintenance and Support Specialist
We are seeking a highly skilled and experienced System Maintenance and Support Specialist to join our infrastructure team in Darwin on a permanent basis. The successful candidate will be responsible for maintaining and monitoring business systems, implementing technology solutions, and resolving complex technical issues.
Key Responsibilities:
* Maintenance and troubleshooting of Windows Server and Desktop OS environments
* Active Directory, Microsoft Exchange (on-prem & cloud), and Microsoft Teams management
* VMware vSphere and associated VMware technologies configuration and maintenance
* Microsoft System Centre suite and other enterprise software support and implementation
* Design and optimization of infrastructure platforms
* Understanding of IT Service Management (ITSM) and ITIL v4 best practices
* Incident, Problem, and Change Management processes
* Experience with complex systems environments (physical and virtualized)
Requirements:
* Excellent communication and interpersonal skills
* A proactive approach to problem-solving
* Ability to work flexible hours and participate in the on-call roster when required
The ideal candidate will possess a positive attitude, strong teamwork skills, and the ability to adapt to changing situations. We foster an environment of motivated and passionate team members who take pride in delivering high-quality results.