About the Role There are 2 Fixed Term roles available until 29 June 2028. The role suits a motivated person who enjoys working in a fast-paced public sector environment. You will have strong organisational and communication skills, a customer focused approach to maintain stakeholder relationships while working collaboratively and contributing positively to shared outcomes. You will be required to review, analyse and submit for approval quotations received as part of the Make-Safe Program process, whilst also undertaking other administrative tasks to facilitate the ongoing operation of programs within the Response Programs Unit. Key responsibilities of this role include: * Review, analyse and recommend outcomes of quotations submitted as part of the Make-Safe Program. * Facilitate the ongoing operations of Make-Safe school funded project pipeline, including the acquittal of * completed projects. * Provide reporting to internal and external stakeholders as required, working in collaboration with team * members to obtain all relevant information. * Establish and maintain strong relationships with all stakeholders. * Communicate with school representatives to provide advice and support resolution of operational issues. * Create written communications and replies to inquiries from schools and service provider. * Provide administrative and program support to the business unit. * Ensure timely responses to stakeholder inquiries. Attributes * Strong critical thinking, problem-solving, organisational and coordination skills. * Flexibility and adaptability in managing competing priorities in a busy work environment. * Well developed written and verbal communication skills, with the ability to convey information clearly, * professionally and with keen attention to detail. * A customer focused approach, with a commitment to customer service excellence. * Ability to work collaboratively, and as part of a team, contributing positively to shared outcomes. * Knowledge and experience in government systems, procedures, processes, reporting and writing. * Deliver outputs with autonomy and meet given timelines. Role-specific requirements: * This position may require participation in shift work as the team operates 7 days per week. * This position may involve evening or weekend work, including occasional travel. * Position will involve visiting school sites during operating hours and therefore requires a Working With * Children Check. * Comply with all public health requirements. Qualifications and Experience * At least 3 years proven experience in program operations and delivery in facilities and/or asset * management. * Working knowledge and experience in construction, building surveying, facilities and/or asset management * industries. * Considerable demonstrated experience in similar role within government (highly desirable). * Experience working within an incident response-based or emergency-related role (highly desirable). All VSBA staff have a shared responsibility to meet the same service standards outlined in the VSBA Customer Service Charter. Our goal is to make every interaction with the VSBA a positive one for our customers, colleagues, and key partners regardless of our individual roles or team. Flexible Work Expectations This role has hybrid working arrangements. For full-time employees, the department expects 3 days per week in the office, in line with the VPS Agreement 2024. This role follows those same operational requirements: 3 in-office days, 2 remote (if full-time). How to apply Your application will need to include a Current Resume and a Cover Letter (max 2 pages) which addresses the key selection criteria you can find in the Position Description. About the Department The Department of Education provides a wide range of learning and development support and services. The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres. About the Victorian School Building Authority The Victorian School Building Authority (VSBA) is part of the Department of Education. Established in 2016, it oversees Victoria's largest school building program since the state introduced free public education in the 1870s. The VSBA upgrades and expands existing schools and plans, designs and builds new schools to meet enrolment demand. We also support schools to maintain their buildings and grounds by offering expert advice and coordinating maintenance programs and grants. With Victoria recently introducing two years of funded kindergarten, the VSBA is also working with the early childhood sector on a massive kindergarten construction program. About the Division The Asset Management Division helps schools maintain and manage their buildings and grounds and ensures they are more energy efficient. The Division trains school leaders as facilities managers and supports them to develop school maintenance plans. They coordinate programs, assessments, and systems to ensure schools are routinely maintained and cleaned. The Division includes the Asset Management Branch, School Asset Management Support Branch, Facilities Branch, Maintenance Delivery Branch and the Programs Branch. About the Unit: The Response Programs Unit is responsible for the provision of emergency response-based programs to assist schools who have been impacted by events or incidents. These programs include the Make-Safe Program, Asbestos Incident Response Program, Safe Tree Program and the School Equipment Coverage Scheme. The Response Programs Unit also manages the Departments asbestos database and coordinates the Division 5 Audit Program. Further Information For more details regarding this position please see attached position description. The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page Applicants requiring adjustments can contact the nominated contact person. Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au. For further information pertaining to the role, please contact Lachlan Hine, Manager Response Programs Unit via emaillachlan.hine@education.vic.gov.au Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence. Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements. Applications close 11:59pm on Tuesday, 14 April 2026.