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Hotel front office supervisor

Cairns
Lake Central Cairns
USD 50,000 - USD 60,000 a year
Posted: 10 September
Offer description

Join Our Team at Lake Central Cairns – Hotel Front Office Supervisor (Live On-Site)

Lake Central Cairns is looking for a Hotel Front Office Supervisor to live on-site and take the lead in delivering exceptional guest experiences right in the heart of beautiful Cairns.

About the Role:

As our Front Office Supervisor, you'll be the go-to person at the front desk—organising, motivating, and supporting the team to ensure every guest feels welcome from the moment they arrive. This is a live-on-site position, ideal for someone who loves being in the thick of the action and takes pride in making sure everything runs smoothly.

Key Responsibilities:

* Oversee daily front office operations with a hands-on approach
* Lead and support a small team, ensuring top-notch guest service
* Handle check-ins, check-outs, and guest queries with a can-do attitude
* Manage bookings, payments, and basic administration
* Coordinate with housekeeping and maintenance to keep the property running like clockwork

What We're Looking For:

* Previous experience in front office or hotel operations
* Strong leadership and communication skills
* Reliable, proactive, and ready to step in wherever needed
* Comfortable working flexible hours (including weekends and holidays)
* A friendly and professional manner with a genuine passion for hospitality

Perks:

* On-site accommodation provided
* Competitive salary
* A supportive and tight-knit team environment
* Full-time position with long-term potential for growth
* Work in the heart of Cairns – gateway to the Great Barrier Reef and Daintree

If you're ready to roll up your sleeves and take charge in a beautiful, fast-paced setting, we want to hear from you

Apply now with your resume and a short cover letter to

Job Types: Full-time, Part-time

Pay: $50,000.00 – $60,000.00 per year

Experience:

* Front desk: 1 year (Preferred)
* Hotel management: 1 year (Preferred)

Work Authorisation:

* Australia (Required)

Work Location: In person

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