IT System Administrator - Level 3
Join the leading new home builder in NSW. Perform a mix of Citrix support and general maintenance of infrastructure and services. Based in our Honeysuckle office.
The NEX Building Group is a diverse and expanding organisation with over 1,200 passionate employees. Our brand's purpose is to build beautiful homes for Australians. Established in 1987, we continue to evolve both organically and through acquisition, positioning us for growth. Our iconic brands include McDonald Jones, MOJO Homes, Weeks Homes, Wilson Homes, Arden Homes, Brighton Homes, and Supaloc Steel Frames.
We aim to set the benchmark in the new home building industry, focusing on our people—customers and staff alike. Building new homes and better futures for Australians is a true honour and rewarding. We offer various benefits to our employees, including:
* Building discount (after qualifying period)
* 12 weeks paid primary carer parental leave and 4 weeks for secondary carer
* Corporate discount on health insurance (nib)
* Discounts on whitegoods
* Fitness passport
* Employee assistance program
* Flu vaccinations
* Professional development and educational assistance
* NAWIC and HIA corporate membership
* Attractive remuneration
About the opportunity
Reporting to the IT Infrastructure/Network Manager, this role focuses on acting as an escalation point for the IT team and maintaining the group’s server and network infrastructure. Responsibilities include:
* Managing and triaging escalated service desk incidents and requests with excellent technical assistance and customer service
* Assisting in the installation, configuration, maintenance, and monitoring of server and infrastructure hardware, software, and related systems
* Escalating issues to external technology partners as needed, maintaining ownership until resolution
* Preparing recommendations for system improvements and capital replacements
About you
You should share our passion and align with our core values. Key qualifications include:
* Minimum 4-5 years’ experience in a senior administrator role within a medium to large enterprise
* Broad technical background supporting diverse technologies such as Microsoft Servers, Microsoft Cloud ecosystem, Azure, Microsoft 365, networking, virtualization (VMware, Hyper-V), backup solutions, and security
* Customer-focused with strong interpersonal skills
* Problem-solving ability and clear communication skills, especially remotely
* High attention to detail
Successful applicants will undergo employment screening, possibly including a National Police Check and pre-employment medical.
If you are determined to make a difference and want to join an innovative, inclusive organisation committed to building better futures, click the APPLY button. For more information about NEX Building Group, visit nexbg.com.au or follow us on LinkedIn.
Note: We kindly request no unsolicited resumes or approaches from recruitment agencies. NEX Building Group is not responsible for fees related to unsolicited resumes.
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