Role: Junior Network Security Engineer Location: Canberra The Role You will work for a leading networking client in Canberra. This role involves overseeing, managing, and advising customers on product and service offerings. It requires working on a 24/7 shift roster. This is an exciting opportunity for Junior/Entry-level IT engineers or those experienced in networking seeking broader experience in a gateway environment. Responsibilities Change Management, including preparation and implementation of changes on gateways. Device configurations - routers, firewalls, proxies, DNS servers, and load balancers. Incident Resolution - assist customers in troubleshooting network traffic issues. Monitor and respond to health alerts. Perform service desk functions, including ticket allocation and prioritization based on SLA. Manage internal and external communications. Respond to customer requests via email and phone. What we're looking for Motivated team players who thrive in dynamic, high-availability environments. Strong communication, interpersonal, and analytical skills are essential. Skills and Experience Bachelor's degree or 1+ years of relevant experience. 1-3 years' experience in IT/Networking roles. Experience with Linux, DNS, firewalls, F5, VMware, proxies, and email gateways. NV1 or Baseline Security Clearance. Willingness to work on a 24/7 rotating shift schedule. Contact Madhuri MhantaKey Accounts ConsultantLet's Connect ManpowerGroup is committed to diversity and encourages applications from diverse backgrounds, including people with disabilities. Please indicate your preferred communication method in your resume and specify any reasonable adjustments needed for interviews. Aboriginal and Torres Strait Islander people are encouraged to apply. By submitting your information, you consent to its collection in line with our privacy policy. Learn more at