About the Role
Our organisation is seeking a highly skilled Field Service Technician to deliver exceptional maintenance and repair services to customers.
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* Deliver High-Quality Maintenance - Provide prompt, efficient, and effective maintenance and repair services to meet customer expectations.
* Technical Excellence - Utilise up-to-date technical information systems, procedures, and specifications to ensure precision in all tasks.
* Quality Assurance - Implement measures to guarantee fault-free workmanship, adhering to strict quality control guidelines to prevent rework.
* Timely Completion - Complete assigned tasks within designated target times while maintaining safety and quality standards.
* Customer Communication - Maintain open communication with customers regarding progress, particularly for significant repairs or replacements, ensuring transparency and trust.
* Genuine Parts Support - Promote and support the use of genuine parts, providing guidance and advice to customers as needed.
Key Skills and Qualifications
* Strong mechanical aptitude and problem-solving skills.
* Ability to work efficiently and effectively in a fast-paced environment.
* Excellent communication and interpersonal skills.
* Knowledge of industry standards and best practices.
* Valid driver's license and ability to travel as required.
Benefits
* Ongoing training and professional development opportunities.
* A competitive remuneration package.
* A supportive and collaborative team environment.
* The opportunity to work with a leading organisation in the industry.
What We Offer
* A dynamic and challenging work environment.
* The opportunity to make a real difference in the lives of our customers.
* A comprehensive employee benefits program.
* Ongoing support and development opportunities.