Company Description
Arrow on Swanston
Role Description
This is a full-time on-site role for a Night Auditor located in Melbourne, VIC. The Night Auditor will be responsible for managing receptionist duties during the night shift, handling reservations, providing customer service, and managing cash handling tasks. Daily tasks include checking in and out guests, responding to guest inquiries, processing payments, and maintaining accurate financial records. Additionally, the Night Auditor will be required to reconcile all accounts, post daily room rates and room taxes to guest accounts, and ensure all transactions are accurately reported.
Qualifications
* Experience with Receptionist Duties and Reservations
* Strong Communication and Customer Service skills
* Proficient in Cash Handling
* Excellent attention to detail and organizational skills
* Ability to work independently during night shifts
* Experience with hotel management software is a plus
* Prior experience in a similar role is advantageous