At AKQA, our Delivery team sets the approach and standards for project delivery and governance, ensuring clients maximize their return on investment. They are responsible for team performance, providing tools, support, and training to enable effective results.Our Business Analysts lead the requirements process within projects, including conducting requirement workshops, writing recommendations, and collecting documentation. They collaborate closely with clients, the project management office, and our technical development and user experience teams.Working at AKQA offers an innovative and inclusive culture, surrounded by talented professionals. You will have opportunities to learn, grow, and access ongoing personal and professional development. We are committed to your career growth and work/life balance.ROLE REQUIREMENTSIdentify data requirements based on business and user needs.Structure the client’s data to ensure quality and solutions.Define project scope and outline functional and non-functional requirements.Trace requirements from identification to implementation, challenging client requirements when necessary.Facilitate the client’s data for marketing communications.Analyze and map business processes, designing improvements.Develop benefit review plans to align project objectives with benefits and measure success.QUALITIES AND CHARACTERISTICSStrong presentation and interpersonal skills.Ability to simplify complex ideas and communicate clearly and concisely.Experience in a client-facing role.Experience with BA Agile and Hybrid methodologies.Experience engaging with CMS, CRMs, and Marketplace platforms.Quick learner, able to adopt new tools, technologies, and processes rapidly.We believe great work happens when we collaborate in person, fostering creativity and connection. Therefore, we have adopted a hybrid work model with required in-office days. If you need accommodations or flexibility, please discuss this with the hiring team during the interview.AKQA is an equal opportunity employer, committed to fostering a respectful culture where everyone feels valued and has equal opportunities for career progression.
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