Are you a detail-oriented financial professional with a passion for accuracy and customer service? Join our team as a Financial Services Officer in the Procurement team and play a vital role in ensuring seamless financial processing and exceptional service delivery.Full-time, continuing positionBased at the Townsville Bebegu Yumba campus, DouglasHEWL 4: $68,694 - $72,973 per annum plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits.ABOUT THE ROLEIn this role, you will be responsible for maintaining the integrity of financial data, processing transactions such as purchase requisitions, credit card transactions, purchase orders) with precision, and responding to customer inquiries in a professional and timely manner. You will support vendor and debtor compliance, reconcile accounts, and ensure all financial processes are undertaken in alignment with university policies and best practices. Your keen eye for detail and proactive approach will contribute to continuous service improvements, helping to refine processes and enhance overall efficiency.QUALIFICATIONS, SKILLS AND EXPERIENCETo succeed, you will need experience in financial transaction processing, strong knowledge of financial policies and procedures, and proficiency in financial software—ideally FinanceOne. Your ability to provide high-quality customer service, manage inquiries effectively, and communicate clearly with stakeholders will be essential. Experience in a higher education or corporate setting is highly regarded.If you are a problem-solver with fine-tuned analytical skills and a commitment to excellence in financial services, we would love to hear from you. Apply today and be part of a team that values accuracy, collaboration, and continuous improvement!ABOUT THE FINANCIAL AND BUSINESS SERVICES DIRECTORATEThe Financial and Business Services Directorate is responsible for a diverse range of the University's financial functions and business services, including: strategic financial and budgeting advice; business case development and review; management accounting; treasury management; budgeting; procurement, accounts payable and corporate credit cards; accounts receivable; cashiering/banking taxation; assets; insurance; financial systems management, and other statutory compliance obligations and responsibilities. We are receptive to new ideas and suggestions for ways in which we can enhance our delivery for services to the University.SHAPE YOUR FUTURE WITH JCUAt JCU we’re not just shaping minds; we’re shaping the future.As Australia’s only university established to focus on the issues of Northern Australia and the Tropics worldwide, JCU is dedicated to helping the world’s tropical regions to prosper. With our main campuses located in the vibrant and diverse tropics of Northern Queensland, JCU is at the forefront of research and education in some of the world’s most critical areas, including marine biology, environmental science, tropical and rural health, and more.Find out more about JCU, our Careers and our locations.WHY JCU?JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of;A generous superannuation scheme with up to 17% employer contributions with UniSuper36.25-hour full-time working week5 weeks of annual recreation leave plus leave loading15 days paid sick/carers leave per yearUp to 6 months paid parental leave or 12 months at half payA range of flexible working optionsAttractive options for salary packagingStaff study assistance and paid study leaveOngoing professional development supportFitness PassportCorporate discount on health insuranceFree Employee Assistance Program (coaching and counselling)Well-equipped modern facilities and contemporary workspaces with on-campus childcare, medical services, gym and cafes.HOW TO APPLY AND CONTACT DETAILSAre you ready to make a difference? Join us at JCU, where your future meets the tropics.Click the ‘apply’ button to be redirected to the JCU careers page and follow the below steps:Complete the application formUpload your currentresumeUpload acover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success.Applications close on Monday, 19th Mayat 11:55 PM AEST.Please note, as the role requires an urgent commencement, we are seeking applications from candidates who currently hold valid Australian work rights.For any enquiries about the role, please contactDamian Crocker damian.crocker@jcu.edu.auABOUT OUR PROCESSAt JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.Please visit ourInformation Privacy Policyto understand how your information is collected, stored, accessed and used.WHAT MATTERS TO US AT JCUOur People - Our staff, students, and the communities we serveOur Education - Knowledge has the power to change livesOur Place – the Tropics and beyondOur Research – a catalyst for innovation and knowledge generationJames Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.
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