We are looking for an enthusiastic and customer-focused individual to join our team in a Rental Sales Agent role. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and providing exceptional service to our valued customers.
* This casual position is based at Karratha Airport, where you will be the face of our brand and interact with customers at the rental counter.
About the Role
As a Rental Sales Agent, your primary responsibility will be to establish customer car rental needs by actively listening to their requirements. You will then review our various add-ons and services to determine what best suits the customer's needs.
* You will also communicate rental procedures and guidelines effectively, complete rental bookings in a timely and efficient manner, and answer customer questions and inquiries.
What we're looking for
* The ideal candidate must have a full and valid driver's license and be available to work a minimum of 3-4 days per week.
* You should have previous experience in retail, hospitality, customer service, sales, or similar roles, and be comfortable learning and using various computer systems to accurately input rental information.
* Able to follow procedures and adhere to company guidelines and standards.
Benefits and Perks
* Competitive rate + loadings + performance bonuses
* Employee discounts on car rentals across Avis Budget Group
* Wellbeing program including discounted life insurance options + discounted health cover + superannuation options
* Access to Perkbox – discounts and offers with hundreds of retailers and big brands
* Employee Assistance Program (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
About Us
We don't just rent cars. We're changing the way people move. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With over 70 years of experience in managing global fleets and one of the largest fleets of connected cars in the world, we are committed to innovation and moving the future of mobility forward.