We are the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With more than 17,500 people worldwide, we operate through a network of over 9,000 points of sale in 26 countries and 5 continents. Our mission is to transform the way hearing healthcare is perceived and experienced worldwide, changing the lives of millions of customers through the passion and superior care of our People. We attract, develop and empower the most talented people, who share our ambition and strive to demonstrate our values every day.
**Our purpose**
**We empower people to rediscover all the emotions of sound**Our purpose is the reason we exist. It motivates, guides, and allows us to explore new innovations, horizons and opportunities for the business, our customers and each other.
**Our values**As we grow, our values guide how we act and what we do as One Company. We serve our customers' best interests with passion and seek to surprise them by always going the extra-mile. We empower our people to think freely, perform and succeed, working together to make a lasting difference. We take accountability for setting and delivering the highest standards of quality, and never give up
**Location**
- Base location - Predominately Brisbane & Sunshine Coast area, with some regional sites
**About the role**The Area Sales Manager is a critical operational role that leads the Areas to achieve set targets, including revenue, Operational KPI's and optimum staffing levels. As a key member of the Sales Management team, this role is responsible for the area sales growth and consolidation by constantly scouting untapped business opportunities and driving productivity targets and ensure the delivery of a remarkable customer experience through the outstanding execution of a sound sales strategy that leverages on Audiologists and Client Advisors in Clinics.
**Key Responsibilities**You will lead and support numerous initiatives that underpin our business strategy including, but not limited to:
**Revenue generations and sales management**
- Propose and set area budget and sales targets along with Regional and Sales Directors
- Ensure sales growth and performance development through store visits, sharing goals and monitoring KPI to support performance maximization
- Area Sales and KPIs monitoring and corrective actions implementation through Store Visits and other tools in collaboration with Retail Excellence Team.
- Support stores in customers' acquisition (Regional Marketing Initiatives, in store CRM, etc.)
- Support Area Marketing initiatives along with Marketing Team
**People management and organisation effectiveness**
- Manage people in the store focusing on performance development, learning needs, etc. along with Regional Directors, HR, Shop Managers, and the training team.
- Organise regular area meetings to align stores on targets, company projects, etc.
- Leverage on Store Visits to drive performance and build a capabilities developmental culture.
- Foster team spirit and collaboration in the store, driving results and motivating people
- Shared responsibility, along with Regional Directors and HR, for managing recruiting processes of Audiologists and Client Advisors.
- Manage budget and workforce planning to ensure optimal territory coverage balancing the presence of corporate stores, shop-in-shop, etc.
**Operational excellence, network development and footprint optimization**
- Support to analyse market, industry trends and competitors to gain a good understanding of the commercial potential of the own area and promptly detect untapped business opportunities or threats
- Propose new stores openings and relocations within the area
- Lead the adoption and implementation of key group sales initiatives and projects at area level
- Ensure and promote company compliance such as administrative procedures, etc
**About you**
- Background in Field Operations Management (preferably in Retail, Audiology, Optometry or Pharmacy)
- Demonstrated experience in achieving and outperforming key performance indicators and business targets
- Operational experience in Sales Planning and Forecasting
- Ability to drive change whilst maintaining employee engagement
- Ability to see across the business holistically and translate business strategy into manageable action
- Experience driving a strong and positive culture
- A strong passion for Customer Service and delivering results
**What we offer in return**
- Competitive remuneration with performance bonus and full maintained company vehicle
- Amplifon training, career, and learning development opportunities
- A day off to celebrate your Birthday
- Free Hearing Aid for you, 50% discount for immediate family members, and 30% for other family members and friends
- Yearly flu vaccinations
- Free access to our Employee Assistance Program
- Discounted Private Health Insurance and other benefits and products (i.e BMW, Apple, Endota Spa, Australian Unity, Bupa, Med