CAMILLA Indooroopilly, Queensland, Australia
An exciting opportunity exists for an outstanding Boutique Manager to lead our team within our Indooroopilly Boutique in Brisbane.
Responsibilities
* Lead the sales of your store to meet and/or exceed budget & KPI expectations.
* Distribute sales & KPI targets monthly and weekly - monitor & provide feedback to store team on a daily basis.
* Ensure store rosters are scheduled according to the business needs whilst adhering to the store's base roster and wage allowance.
* Develop the boutique sales strategy through quarterly action plans in line with the marketing calendar, local activity and consideration of the KPI's.
* Manage the delivery of best-in‑class client experience and operating standards through the boutique.
* Strategically build client base to generate sales growth through both VIP & non‑VIP acquisition - grow the new client database.
* Use appointments and digital booking tools to drive sales growth with clients and deliver a unique service experience through Angels.
* Cultivate & develop VIP's in conjunction with the Client Experience Manager.
* Ensure visual merchandising meets Camilla standards and embrace ownership of the boutique's visual merchandising strategy.
* Prepare the boutique team for key moments – sales, product launches, etc.
* Maintain self‑development and performance to achieve goals and objectives.
* Model the CAMILLA values and lead your tribe in an inspiring manner.
* Provide training, development and coaching to improve performance and productivity.
* Recruit and fill vacancies in a timely manner – provide weekly updates to the Regional Manager.
* Check and correct management figures daily.
* Ensure team compliance with daily and weekly housekeeping duties to maintain the highest standard of boutique presentation at all times.
Qualifications
* A demonstrated retail history and experience in management (3+ years).
* Be capable in the operational running of a boutique.
* Show creative flair and make your boutique your own.
* Bring an energetic presence that invites customers into the boutique.
* Have experience in customer relationship management and an understanding of luxury customer service.
* Proven ability to meet financial, operational, and service KPIs.
* Ability to deliver visual merchandising magic.
* Open availability.
* Be a CAMILLA brand ambassador and embrace the cultures and values wholeheartedly.
Perks of working with CAMILLA
* Amazing training and development opportunities to cement your career in retail.
* A true focus on personal development and growth.
* A supportive national retail tribe.
* Generous discounts, uniform allowances and access to sample sales.
* Be part of a global and expanding brand.
* VIP Clientelling and Exclusive Events.
* Bonuses and Incentives.
* Worldly parties not to miss.
Seniority level
* Not Applicable
Employment type
* Full‑time
Job function
* Sales, Business Development, and Administrative
At CAMILLA, you are seen for your heart, soul, talent, abilities, quirks, authenticity, drive, and individuality.
When welcoming a new member into our Tribe, we encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.
We will adjust our recruitment process to support accessibility needs.
Equality will know no boundaries within our walls and wherever we go.
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