OverviewAt HSBC we exist with the purpose of Opening up a World of Opportunity.
We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity.
We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits.
These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.We have an opportunity for a Personal Banking Consultant to join us.
This is an entry level banking role to expand on your customer service experience, making a difference and starting your career with HSBC as a Personal Banking Consultant.ResponsibilitiesProvide a seamless end to end customer experience by advising them on appropriate products and servicesBe the brand ambassador for HSBC in our branch as you liaise directly with customersIntroduce, promote and assist customers with digital banking solutions to meet customer needsContribute to fulfil customer's needs by providing personal banking products and services with a customer centric approachManage customer feedback and enquiries effectivelyParticipate in ongoing training and development plansRequirementsA proven track record in customer excellence gained in banking, sales, hospitality or retailThe desire to develop your financial expertise and grow your careerAbility to understand and provide solutions to meet individual customer needsA passion for delivering first-class customer service and make a differenceA proven ability to multitask and strong attention to detailThe Higher School Certificate or equivalent certificationPreference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done.
Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count.
We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment.
Applications from First Nations peoples are encouraged.Learn more about careers at HSBC Australia – data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank Australia Limited.
Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.Job detailsSeniority level: Not ApplicableEmployment type: Full-timeJob function: Finance and SalesIndustries: Banking, Financial Services, and Investment Banking
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