About the Role: Join a critical operations team delivering high-value, time-sensitive payment and dishonour processing. You will ensure accuracy and compliance in transaction handling while contributing to process improvements, reporting, and investigations that directly support business and fraud risk mitigation strategies. Pay rate: $38.99 p/h super Contract Duration: 9 months initially Location: Parramatta, NSW Hybrid working arrangement: Yes, after 6 weeks Key Responsibilities: Supporting finance applications for the Equipment Finance segment. Validate customer information and perform business searches. Key customer information into the lending system. Submit the application to credit for lending assessment. Send notification to submitter. Respond to escalations and prioritised requests What Success Looks Like: Critical payments are processed accurately and on time. Investigations and escalations are resolved efficiently, reducing risk exposure. Process insights lead to tangible improvements in efficiency, reporting, or control frameworks. Team collaboration strengthens operational resilience and knowledge sharing. Skills & Attributes: Strong analytical and investigative mindset. Ability to prioritise under time-critical conditions. Comfortable with high-volume, repetitive tasks while maintaining attention to detail. Proactive in identifying opportunities to improve processes and reduce risk. Excellent communication and stakeholder management. Customer-focused with empathy, especially when assisting vulnerable clients. Does this sound like you? Apply now! For any questions, feel free to email J kuthubdeen@launchrecruitment.com.au