Sharp Brains is seeking an experienced L2 EUC/Desktop Support Engineer in Queensland, Australia. The role involves providing technical support for desktops, laptops, printers, and network connectivity. Candidates must have strong troubleshooting skills and experience in both onsite and remote IT support.
The ideal applicant should be proficient with Microsoft 365 applications and be able to manage incidents through ServiceNow. Preferred skills include familiarity with SCCM, VPN troubleshooting, and excellent communication abilities.
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