Let's talk about nib Thrive
nib's vision is better health and wellbeing for all Australians. We know there are few greater opportunities for us to have a meaningful social impact than in keeping people healthy, and now, in supporting people with disabilities. We plan to do this through innovative, human and digital solutions to make a difference to people who seek convenience, accessibility and inclusion.
Nib Thrive is the National Disability Insurance Scheme (NDIS) business for the nib Group. In November 2022, nib acquired its first registered NDIS Plan Manager, since then we have continued to grow. We are now House of Brands who all operate as part of the nib Thrive family. Nib Thrive currently supports more than 27,000 NDIS participants and is on track to reach its goal of supporting at least 50,000 participants by FY25. Nib Thrive is currently one of the top three largest plan managers in Australia.
Let's talk about diversity, equity and inclusion
Let's talk about this role
- This is an 8 month Fixed Term Contract as Change and Communications Manager._
In this role, you will lead the successful delivery of change and communication to nib Thrive through effective plans that thoughtfully considers the employee experience. You will develop a change strategy that outlines change tactics, communication plans, and training plans to ensure that our people are supported to deliver superior service experience to our participants and providers.
The role will be primarily focussed on supporting single integration of our house of brands technology and operations, and broader nib Thrive initiatives that affect change across the division.
Responsibilities will include:
- Develop and implement a change & communication management plan that aligns with the business goals of our single integration- Develop a training and engagement plan to ensure learning and support is delivered to employees to help them adopt our new technology and processes- Identify and manage resistance to change through change activities, ensuring that knowledge is presented and consumed with changes embedded effectively- Measure the success of the change management process and make recommendations for improvement- Facilitate workshops and meetings to gather feedback from stakeholders and ensure that their needs are met
Let's talk about you
Ultimately, success in this role is based on the foundation of your experience managing large-scale transformational change within a complex environment.
Demonstrated ability to lead and implement change within businesses, ensuring knowledge is successfully delivered and benefits realised.
Furthermore we're looking for:
- Strong leadership skills with 3+ years experience, or experience managing project teams- Experience in the National Disability Insurance Scheme (NDIS), Private Health Insurance or General Insurance sector (highly beneficial)- Robust stakeholder engagement and collaboration skills- Formal Change Management or LEAN Six Sigma qualifications (desired)- Formal leadership qualifications - Certificate IV level or above (desired)
Let's talk about working at nib
Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we're committed to creating a flexible working environment where you're free to be you.
Other benefits to support you at work (and play) include:
- Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance- The opportunity to give back to the community with nibGive, including paid leave for volunteering for our nib foundation and community partners- Support _your better health _- whatever that looks like for you - through our nib Well Program and corporate fitness discounts- Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits- Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees
The fine print
All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. All individuals starting work for registered NDIS providers will also need additional checks completed as well as NDIS Clearance before they can start work.
We ackn