Every shift is about keeping the skies safe, keeping Australia’s airports moving and making travel journeys memorable for passengers.
Our values are at the heart of everything we do, and we’re excited to welcome people who share them. When we work with those who live our values every day, we grow stronger together as a team:
- Safety First, Always - every decision is made with safety front of mind.
- Lead with Care - respect and support for every colleague and customer.
- Stronger Together - working as one team with a shared purpose.
- Own the Moment - bringing accountability and pride to every task.
- Fuel Potential - thinking outside of the box, turning ambition into impact, today and tomorrow.
How We Support You
We’ll support your growth with ongoing career training and development through our in-house programs, and you’ll also enjoy access to discounts and perks across travel, retail, lifestyle and more - from partners like SpecSavers, Contiki Holidays, Hello Fresh, Koala Furniture and many others.
About the job:
Mandatory requirement
The role requires the ability to obtain and maintain an Aviation Security Identification Card (ASIC). To be eligible, you must hold valid photo identification and successfully meet all background and security clearance requirements.
Description:
As a Ramp Officer, you’ll be responsible for making sure baggage and freight get where they need to go. This is a highly physical role, with lots of lifting, carrying, and moving luggage in and out of aircraft holds to strict timelines
Your work will include:
- Loading and unloading passenger luggage and air cargo
- Sorting and transferring baggage safely and efficiently
- Operating equipment like trolleys, dollies, and conveyor systems
- Reporting issues or equipment faults promptly
- Representing the airline and Star with professionalism at all times
We’re looking for someone who is physically fit, has strong situational awareness, and can thrive in a fast-paced, team-focused environment. To succeed, you’ll need to be reliable, adaptable, and committed to safety while keeping a positive and proactive attitude.
Skills and Experiences:
The ideal candidate:
- A valid Australian driver licence
- A valid Aviation Security Identification Card (ASIC) - or ability to obtain one
- Awareness of the importance in achieving on time performance goals in an efficient and safe manner
- Excellent organisation and time management skills
- Strong ability to multi-task, priorities and meet deadlines
- Customer focus to deliver exceptional service
- Ability to adapt to changing priorities and situations
- Able to work well in a fast-paced team environment
- Highly personable and able to communicate and influence a diverse range of stakeholders
- Manual Handling procedures
- Conflict resolution skills
- Proficient in report writing, in plain and transparent English
- Intermediate skills for Microsoft Office Suite
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