Job Title: Retail Sales Associate
Reef Memories, a leading reef tours operator, is seeking a part-time retail sales assistant for its souvenir store in Cairns.
We require an individual with excellent customer service skills, cash handling experience and the ability to work independently.
The ideal candidate will be able to provide exceptional customer experiences, manage cash and operate a point of sale system efficiently.
This role involves selling various souvenirs and merchandise related to the reef tourism industry, both online and offline, to tourists.
Able to communicate effectively, understand customer needs, and make recommendations based on their requirements.
Maintain accurate records of sales transactions, reconcile daily takings, and balance the cash register.
The successful applicant will enjoy discounts on tours while working in a dynamic team environment that promotes teamwork, efficiency, and productivity.
Benefits of this role include opportunities for career advancement, skill development and networking within the industry.
Key responsibilities:
* Delivering exceptional customer experiences through prompt and courteous services
* Accurately processing sales transactions, managing cash, and operating a POS system
* Upselling products and services to increase revenue and customer satisfaction
* Providing product knowledge and making recommendations to customers based on their preferences and budget
* Managing stock levels, maintaining inventory, and conducting daily sales reports