Senior Account Manager "> The Senior Account Manager plays a pivotal role in driving client satisfaction, revenue generation, and strategic alignment within the Government team. This key position is responsible for fostering and maintaining strong relationships with key clients across their designated territory, serving as the primary point of contact for inquiries and strategic discussions. The Senior Account Manager will be accountable for developing and executing territory-wide business strategies to meet revenue targets and growth goals. They will identify opportunities for upselling or cross-selling additional products or services across the region, collaborate with internal teams to deliver solutions that align with the needs of the entire territory, and monitor performance metrics not just for individual accounts but for the entire territory. Strong communication, presentation, and product demoing skills are essential for this role. The ability to adapt and multi-task in a fast-paced environment is crucial, as is the capacity to build and maintain positive relationships with clients, understand their needs, and manage expectations to ensure client satisfaction and project success. This role requires in-depth knowledge of ERP systems, including their features, functionalities, and implementation processes. Understanding government operations, regulations, procurement processes, and budgetary constraints is also vital. Effective negotiation skills are necessary for resolving conflicts, managing stakeholder expectations, and reaching consensus on project scope, timelines, and resource allocation. The ideal candidate will have proven B2B sales experience, preferably selling software solutions or technology services to government clients. Previous experience working within or selling to government agencies, understanding their unique challenges and decision-making structures, is also highly desirable. Responsibilities: