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Principal product designer

Toowoomba
Employment Hero
Designer
Posted: 27 November
Offer description

About the Company
Employment Hero is on a mission to make employment easier and more valuable for everyone.
Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception, we have scaled to a $2 billion valuation and gained a presence in 6 countries globally: Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.
The EH Way
Mission First – everything we do is driven by our Mission.
Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy.
AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it's a fundamental part of how we operate, innovate and scale.
Apolitical – we do not take a position on political or social topics unless it relates to our Mission.
Live by Our Values – we role model our values 100% of the time.
Expect High Performance – we set a high standard and we're not satisfied with being average.
Role Summary
We are looking for a Principal Product Designer (6-month FTC) to join our team as a senior individual contributor (no direct reports). In this role you will solve complex problems and uphold quality for key cross-squad domains, partnering with Product and Engineering leaders to shape the future of our product.
Responsibilities
Own domains, not tickets – take end-to-end ownership of one or more cross-squad domains such as onboarding & activation, payroll & compliance, information architecture & platform navigation.
Define and maintain quality across all related features and journeys; act as the go-to design partner for Product and Engineering leaders.
Proactively drive vision & strategy; even within a short-term contract help shape and socialise a UX vision that looks months ahead for your domains.
Lead discovery, framing and exploration for complex initiatives, turning messy problem spaces into clear options and trade-offs.
Raise the bar for design quality, lead cross-team critiques and pattern reviews, mentor designers and advocate for the customer and long-term product quality.
Qualifications
10+ years of experience in product / UX design or equivalent impact, with a strong IC track record.
Experience owning complex, cross-team domains and simplifying them for customers.
Excellent problem framing, trade-off analysis and ability to work in process-light environments.
Strong interaction design and UX skills; ability to design flows that balance simplicity with real-world complexity.
Experience partnering closely with Product and Engineering leadership and influencing roadmaps.
Demonstrated experience using AI tools in your design practice and ideally in shipped product experiences.
Portfolio demonstrating end-to-end ownership of complex product work.
How we work
Design, Product and Engineering operate as true partners. We expect you to be at the table early, not just at the end. We value evidence-informed decisions, optimize for impact over output, and prefer clear ownership and fast iteration. We are intentionally process-light.
What we can offer
A fully remote, flexible schedule with high degree of autonomy.
Access to cutting-edge tools, learning and development opportunities.
Employee share options (ESOP) in a fast-growing tech company.
Generous parental leave policy, subsidised egg-freezing, WFH budget and outstanding benefits.
Applicant Privacy & EEO Statement
We are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy. Employment Hero celebrates diverse perspectives and experiences; we invite people of all backgrounds and identities to apply for this position.
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