Job Description
About Elka Collective: A Melbourne born brand with a desire to curate a wardrobe of interchangeable, complementary and timeless styles that last beyond a single season.
Elka Collective endeavours to craft beautiful garments, where classic tailoring meets an easy-to-wear sensibility, our timeless pieces have a pared-back yet contemporary appeal.
The Elka Collective customer is strong, elegant and feminine. She embraces quality and versatility in equal measure. She seeks pieces that are made well and work well in every aspect of her life. She prefers a casual approach to luxury.
The timeless and relaxed aesthetic of our collections glide seamlessly into her everyday life.
Key Duties and Responsibilities
1. Be our Brand Ambassador by providing customers with a unique Elka Collective experience, while maintaining excellent service standards and fostering a loyal clientele.
2. Actively and passionately sell on the shop floor and contribute to the stores sales and KPI targets.
3. Ensure store presentation is immaculate through adhering to our visual merchandising standards.
4. Ensure product knowledge of apparel, footwear and accessories.
5. Assist in managing and replenishing stock and contribute to a well organised stock room.
6. Assist your Store Manager with various administration and store maintenance duties including cleaning as required.
Required Skills and Qualifications
1. You have previous customer service experience (boutique experience is preferred, though not essential).
2. You are upbeat, energetic, and motivating - you make the best out of any situation.
3. You are committed to providing exceptional customer service and unforgettable shopping experiences.
4. You have strong communication and organisational skills.
5. You are a great listener and use feedback constructively.
Benefits
1. Generous discounts for you and your family across our entire stable of brands.
2. Quarterly wardrobe allowance to encourage you to wear our brands to work.
3. Training and development – we want you to grow and get the most out of your role.
4. Exclusive benefits platform - access to generous savings from leading retailers.
5. Random competitions with giveaways.
6. BC Wellness Hub - Monthly wellbeing webinars, individual coaching and an Employee Assistance Program.
7. Quarterly engagement surveys to tell us how it's going.
8. Free flu vaccines.