Job Description:
We are seeking a dynamic retail leader to join our team as an Assistant Store Manager. This role is ideal for individuals with a strong retail background, commercial acumen, and a passion for delivering exceptional customer service.
The successful candidate will have a proven track record of achieving sales targets, with a keen eye for merchandising and display. They will be responsible for driving performance, fostering a customer-centric culture, and uplifting team capability within the store.
In this role, you will lead by example, ensuring every customer feels inspired and valued. You will support team development, implement strategies to maximize sales, and bring our store vision to life through operational excellence and service leadership.
* Main Responsibilities:
* Partner with Store Manager to drive sales performance and achieve targets through effective selling of merchandise
* Assist customers in realizing their home vision, providing styling solutions and recommendations, upselling, and cross-selling based on customer needs
* Coach and guide the sales team to achieve targets and deliver exceptional customer service
* Support daily store operations including rostering, financial performance, administrative tasks, recruiting, and onboarding
* Develop and implement strategies to maximize sales and customer service targets
Key Qualifications:
To succeed in this role, you will need:
* A strong retail background with a track record of achieving sales targets
* Commercial acumen and results-driven mindset
* Ability to coach, guide, and motivate teams
* Resourceful with a positive attitude and problem-solving skills
* Ability to balance customer care, team development, and administrative tasks
Benefits:
We offer a range of benefits to support your career growth and well-being, including:
* Enviable team member discounts on our products
* Holistic Wellbeing programs to support you to be your best self
* Career Development Opportunities
* Fun, Supportive, and collaborative team environment
* Discounted health insurance for our AU team
What We Offer:
This role offers the opportunity to work in a fast-paced retail environment, where no two days are ever the same. You will have the chance to develop your skills and knowledge, working closely with our experienced team.
About Us:
We are a leading retailer in the furniture and home furnishings industry, dedicated to delivering exceptional customer service and creating welcoming spaces for our customers.