Hotel Brand: InterContinental Location: Australia, New South Wales, Sydney Hotel: Sydney Double Bay (SYDIC), 33 Cross Street, Double Bay, 2028 Fit Collective Gym at InterContinental Sydney Double Bay is a world-class facility. As a Gym Attendant, you will be trained and engaged predominantly in gym services. What's Your Day to Day Ensure hotel guests and members are greeted upon arrival and interact effectively. Assist guests with directions or facility explanations. Help the team and share workload with other duties as required. Manage guest and member accounts; assist with membership queries. Resolve guest and member issues to ensure an exceptional experience. Handle billing and payments using Mindbody Online, following cash handling policies and procedures. Drive loyalty by enrolling guests into IHG Rewards Club and recognizing existing members. Adhere to brand standards and contribute to a great branded experience. Comply with WH&S, HACCP, and crisis management policies; support a greener hotel environment. Stay informed about local events, hotel updates, and guest feedback to act as a neighborhood host. What We Need From You Previous experience in a gym environment. Physical fitness to be on your feet most of the day, with the ability to bend and kneel. Strength to lift, push, and pull equipment like dumbbells and weight plates. Experience with the MindBody booking system is advantageous. Cert IV in Fitness and First Aid Qualifications (essential). Driver's License (preferred). Sales experience and ability to promote gym memberships. Passion for customer service and excellent communication skills. What You Can Expect From Us We provide everything needed for your success, including a range of benefits such as: Complimentary membership to Fit Collective Gym Paid birthday leave and proactive health days Free dry cleaning Employee discounts on accommodation, food, and beverage across IHG Hotels Supportive, high-performing team with mentoring and coaching opportunities Our mission is to create inclusive teams where everyone can bring their whole selves to work. IHG Hotels & Resorts offers equal employment opportunities. Join the team at InterContinental Sydney Double Bay and become part of our global family! Who We Are InterContinental Hotels & Resorts is the world's first and most global luxury hotel brand, pioneering international travel since the 1940s. We are passionate about sharing our cultural wisdom and creating inspiring experiences. Embrace a world of opportunities with us. Don't meet every requirement? Apply anyway - we'd love to hear from you!