Are you a motivated and passionate leader looking to step up into a rewarding career opportunity?
Our Outpatients Department at Northern Beaches Hospital, operated by Healthscope, is seeking an experienced Administration Team Leader for a full-time role in our Day Medical Centre.
As a Team Leader your responsibilities will include:
* Leading, organising and supporting ward clerks in Outpatients and Day Medical Centre
* Managing and overseeing administrative functions, efficiency and team success
* Rostering- including covering sick leave, holiday leave & recruitment
* Evaluating team performance- conducting performance reviews
* Conflict resolution - guiding your team and handling challenging enquiries with patients and stakeholders in a friendly and professional manner
* Ensuring bookings, referrals and waitlists are efficiently managed, while being responded to in a timely manner
* Maintaining a high standard of patient information data collection and processing of medical records
* Liaising with clinical staff for management of clinics
* Liaison with other areas of the hospital for correct patient admissions and appointments
* Ensuring management of patient electronic records for the privacy and confidentiality of patient information
* Developing and implementing administrative policies and procedures
* Planning and coordinating team meetings and sharing of information
* Strong team management and conflict management skills
* Experience in administration of acute patient-focused healthcare facilities/hospitals
* Highly developed interpersonal and time management skills with the ability to work in multidisciplinary work environments
* Good computer literacy and sound knowledge of Microsoft Office (Outlook, Word, and Excel)
* A track record of providing great service and customer experience
* Strong attention to detail
* Strong interpersonal communication and report writing skills
* Ability to work independently and within a team environment
* WebPas Hospital system experience (Desired)
Benefits on offer:
* Discounted onsite parking
* Discounted gym memberships, including Fitness Passport
* Employee Assistance Programs
* Salary Packaging via novated lease
About Northern Beaches Hospital:
Northern Beaches Hospital is a contemporary 488-bed facility comprising 60% public and 40% private beds. It provides a wide range of health services to the local community, including Surgery, a 50-bed Emergency Department, Intensive Care, Birthing, Paediatrics, Cardiac, Mental Health, Dialysis, Cancer Centre and Outpatients. The hospital has 14 operating theatres, one hybrid/cardiac catheter theatre, two Catheter Laboratories and four endoscopy procedure rooms, all supported by a critical care unit which includes two intensive care wards.
To Apply:
Please click on the 'Apply' button to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.
Applicants will be required to provide a current National Police check and a NSW Working with Children's Check, prior to appointment. Persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.