The Company Our client is a rapidly growing Australian start-up operating within the medical industry. They focus on innovation, modern technologies, and fostering a supportive culture that values collaboration and work-life balance. The Role As an ICT Support Technician, you will provide high-quality technical support to end users, deliver strong customer service, and assist with onboarding and training new starters. The role requires a personable, flexible, and proactive attitude, with the ability to work effectively in a fast-paced environment and under pressure. Your Skills & Experience Strong understanding of the Microsoft 365 suite Experience with Windows Server environments Experience using Active Directory Experience with SCCM Experience in the Healthcare sector Experience with Best Practice Software Strong problem-solving skills and ability to learn on the job Self-motivated and collaborative team player Excellent verbal and written communication skills About you You can comfortably explain complex IT solutions to customers without an IT Background, combining with your technical insight and previous experience working on a helpdesk to help support customer needs. What's on offer? A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit. A rare opportunity to work on L3 tasks and develop in your career. Robert Half Ltd is committed to equal opportunity, and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. Apply Today Please send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne Job Reference No: 06810-0013362642NM By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.